Get in touch

Speak with the team that built the platform

Whether you have a specific technical question or want to understand if Goldcoastnet suits your organisation, our Canberra team will give you a direct answer.

Illustration of a direct phone and message exchange with Canberra sandstone architecture in the background

How to reach us — and what to expect

We respond to every enquiry within one business day during AEST hours.

The most effective way to reach Goldcoastnet is via the contact form on this page, which routes directly to the relevant specialist — sales enquiries reach our solutions team, support requests reach our technical team, and partnership proposals reach our product leadership. If you prefer a phone conversation, our Canberra office line is staffed Monday to Friday, 9 am to 5 pm AEST. We do not use an automated phone system — every call is answered by a member of the team. For organisations evaluating the platform formally, we recommend requesting a demo via the form; our solutions team will prepare a workspace seeded with data relevant to your industry before the session.

Our contact details

Address
Level 7, 1 Marcus Clarke Street
Canberra ACT 2601, Australia

Email
hello@goldcoastnet.online

Phone
+61 2 6100 4830

Office hours (AEST)

Monday09:00 – 17:30
Tuesday09:00 – 17:30
Wednesday09:00 – 17:30
Thursday09:00 – 17:30
Friday09:00 – 17:00
SaturdayClosed
SundayClosed

Send us a message

Three ways to start the conversation

Choose the channel that suits your timeline and preference.

Contact form

Fill in the form on this page and tell us about your team size, current tools, and primary challenge. We route your message to the right specialist and respond within one business day. Detailed enquiries get more specific responses — the more context you provide, the better.

Phone — Canberra office

Call +61 2 6100 4830 during business hours (Monday–Friday, 9 am–5 pm AEST). A Goldcoastnet team member — not an automated system — will answer. For technical support calls, have your workspace URL ready to allow the engineer to pull up your account quickly.

Guided demo session

Request a 30-minute screen-share session with a solutions specialist. We prepare a demo workspace relevant to your industry — not a generic walkthrough. Sessions are available Tuesday to Thursday, 10 am–3 pm AEST, and can be recorded and shared with colleagues who could not attend live.

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